Both municipalities promote the use of new technologies to carry out the management of water services, reflecting Aquanex's commitment to Sustainable Development

Aquanex, as the company responsible for the management of the water service in Villanueva de la Serena and Trujillo, has a sustainable development strategy based on protecting the environment and caring for people. Among its objectives are the reduction of the environmental impact of its activity, as well as making rational and sustainable use of available water resources and encouraging among citizens the concern and commitment to caring for their environment. For this reason, the municipality of Villanueva de la Serena and Trujillo and Aquanex launch the project 'digital city', which comprises a series of initiatives to promote the use of new technologies so that transactions related to the water service are more sustainable and accessible to citizens.

A maximum exponent within that strategy is the paperless invoice, a free service that allows you to receive the invoice in digital format instead of paper. The paperless invoice in both municipalities was already available through the customer area of ​​the website and will be from now on when all the subscribers of Villanueva and Trujillo will move to this format. However, the subscriber who wishes may continue receiving the invoice in paper format.

With this small gesture, the villanovenses will contribute to the reduction of the carbon footprint and the water footprint derived from the emission of paper invoices, thus reducing 1.90 tons of CO2, 78.907 liters of water and 5.03 tons of wood .

In the case of Trujillo, 1.49 tons of CO2, 41,442 liters of water and 2.6 tons of wood will be reduced.

In addition to these benefits, the invoice in digital format has the following advantages for the client:
 

In addition to these benefits, the invoice in digital format has the following advantages for the client:

• Speed: they receive the invoice at the moment of its issuance.
• Comfort: they can consult it whenever and wherever they want, since it is available 24 hours a day.
• Security: greater confidentiality, ease of file and consultation

Another of the channels or services that are being promoted in digital municipalities such as Villanueva and Trujillo is the website. The portal www.aquanex.es has been recently renewed with the aim of facilitating online management, integrating the 'customer area' into the website itself, through which residents can carry out all the procedures related to their water supply. This advance will also contribute to reducing CO2 emissions from the water service, by favoring the reduction of trips to the office, and therefore, the pollution generated by road traffic.

 The detailed information of the different phases of the water cycle in Villanueva and Trujillo, the quality controls carried out on the water that reaches the homes, Aquanex's commitments to sustainable development, the latest news of the service or the most outstanding corporate information, are some of the contents that can be found on this website, which has a current design and is adapted for navigation from all types of electronic devices: computers, tablets and smartphones.